Privacy Policy

PrisUm Lab ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share your personal information when you use our online learning platform (the "Platform"), which includes instructor-led training, recurring payments, email communications, invoices, and potentially text message reminders. By accessing or using the Platform, you consent to the practices described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time as we see fit.

1. Information We Collect:

We collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as:
Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other login credentials.
Payment Information: Credit card details, billing address, and transaction history. For recurring payments, we (or our payment processor) will securely store your payment method and related information.
Demographic Information: Age, gender, and educational background (optional).
Communications:
Email Communications: Records of emails sent to and received from you related to the Platform, including course updates, account notifications, and marketing communications (with your consent).
Invoices: Records of invoices generated for your payments, including payment details and billing information.
Text Message (SMS) Communications (If Applicable): If you opt in, we may send you text message reminders for classes, appointments, or important updates.
Usage Information: This includes information about how you use the Platform, such as:
Course Activity: Courses enrolled in, progress, grades, and assignments.
Session Attendance: Dates and times of instructor-led sessions attended.
Device Information: IP address, browser type, operating system, and device identifiers.
Log Data: Information about your interactions with the Platform, such as pages visited, links clicked, and time spent on the Platform.
Instructor-Provided Information: If you are an instructor, we may collect additional information related to your courses, such as your biography, qualifications, and course materials.

2. How We Use Your Information:

We use your information for the following purposes:

Providing and Maintaining the Platform: To create and manage your account, process payments (including recurring payments using your stored payment method), generate invoices, deliver courses, send email communications, and provide customer support.
Sending Reminders (If Applicable): To send you text message reminders for upcoming classes or important updates if you have opted in to receive such messages.
Personalizing Your Experience: To tailor course recommendations, learning paths, and other content to your interests and needs.
Communicating with You: To send you important updates about the Platform, course announcements, marketing materials (with your consent), and transactional emails related to your account and purchases.
Sharing with Instructors: To facilitate effective instruction and communication within courses, we share relevant student information with the instructors of those courses. This information may include your name, email address, course progress, grades, and any communications you have within the course platform (e.g., forum posts, assignment submissions).
Improving the Platform: To analyze usage patterns, identify areas for improvement, and develop new features.
Ensuring Security: To protect the Platform and our users from fraud, unauthorized access, and other security threats.
Legal Compliance: To comply with applicable laws and regulations.

3. Legal Basis for Processing:

Our legal basis for processing your personal information depends on the specific context. Generally, we process your information:

To perform our contract with you: This includes providing you with access to the Platform, processing your payments (including storing your payment method for recurring billing) and sending related invoices, providing necessary communications, and sharing your information with instructors for course-related purposes.
With your consent: This includes sending you marketing communications and text message reminders. We reserve the right to obtain and use your consent for various purposes related to the processing of your personal information.
To comply with our legal obligations: This includes complying with tax laws and responding to legal requests.
For our legitimate interests: This includes improving the Platform, ensuring security, and preventing fraud, provided that these interests do not override your fundamental rights and freedoms. We reserve the right to determine and pursue our legitimate interests in accordance with applicable laws.

4. Sharing Your Information:

We may share your information with the following third parties:

Instructors: As stated above, we share relevant student information with instructors of the courses you are enrolled in. We reserve the right to determine the scope and nature of information shared with instructors.
Payment Processors: We use third-party payment processors to handle recurring payments. These processors may collect and securely store your payment information in accordance with their own privacy policies and industry security standards (e.g., PCI DSS). We currently use [Name of Payment Processor, e.g., Stripe, PayPal]. We reserve the right to choose and utilize different payment processors as we see fit.
Email Marketing and Communication Platforms: We may use third-party platforms to manage and send emails. These platforms are contractually obligated to protect your information and only use it for the purposes we specify. We reserve the right to select and utilize different email marketing platforms.
SMS/Text Messaging Platforms (If Applicable): If we use a third-party service for sending text message reminders, we will share your phone number with them for this purpose only. We reserve the right to choose and utilize different SMS/text messaging platforms.
Service Providers: We may share information with other service providers who assist us with hosting, data analytics, marketing, and customer support. These providers are contractually obligated to protect your information and only use it for the purposes we specify. We reserve the right to engage and utilize different service providers.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
(Sections 5-10 remain the same as the previous response, with minor adjustments for consistency)

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining records of email communications and invoices for accounting and legal purposes. We reserve the right to determine the appropriate retention periods for different types of information. Generally, we will retain your account information as long as your account is active. After your account is closed, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights:

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information.
Erasure: You can request that we delete your personal information (subject to certain exceptions).
Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You can request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information based on our legitimate interests.
Withdrawal of Consent: You can withdraw your consent to marketing communications and text message reminders at any time.
To exercise these rights, please contact us using the contact us form.

7. Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We reserve the right to implement and update security measures as needed to protect your information.

8. Children's Privacy:

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post the updated policy on the Platform and notify you of any material changes. We reserve the right to modify this Privacy Policy at any time as we see fit.

10. Contact Us:

If you have any questions about this Privacy Policy, please contact using the contact us form.

Last Updated: 19-Jan-2025